MISSION
Multitest provides the main real estate tests to various participants in the Québec market. Our unparalleled consulting services and top-quality reports enable our clients to make well-informed decisions.
VISION
Multitest aims to become the reference in environmental and asbestos testing in Québec while maintaining its position as a leading one-stop provider of real estate tests.
VALUES
Multitest has developed a corporate culture that focuses on its employees’ quality of life and its clients’ satisfaction. Such a culture includes sharing the common values described below, which have been carefully chosen by the entire team.
Client Satisfaction
Our point of view
Client satisfaction is achieved through the dedication of the entire Multitest team before, during and after our tests. This includes our assistants, technicians and project managers. Helping people make well informed decisions is our passion.
Our actions
We frequently make changes to our technicians’ schedules right up to the last minute in order to help a client in need as quickly as possible. We work hard to ensure that our laboratories offer the quickest turnaround times on the market without compromising quality.
Service Quality
Our point of view
Multitest offers personalized services with a human touch. We are well aware that the results of our tests are of great importance to our clients and we make a point of being empathetic and sharing our know-how so that people feel better equipped after dealing with us.
Our actions
Multitest explains scientific information in easy-to-understand terms and de-dramatizing wherever possible. Once test results have been obtained, we can advise on whether or not work is required. If we believe that a test is not necessary, we will tell you.
Productivation
Our point of view
For us, “productivation” means production with motivation. Multitest employees are always motivated to take on challenges, perform the various tasks required to keep things running smoothly in a small business and excel to ensure client satisfaction.
Our actions
Our employees will do whatever it takes to send our clients all the reports promised that day. We make ourselves available to answer clients’ questions about our own as well as our competitors’ reports.
Fun at work
Our point of view
We take fun seriously at Multitest! It’s important that our employees are happy. Happy employees are more engaged, well rounded and perform better.
Our actions
Multitest encourages employees’ well-being. We help each other in various aspects of our lives, work together on stimulating projects, maintain authentic relations and hold various social activities held throughout the year such as our summer BBQ, classic go-karting race and corporate retreat.
Respect for the environment
Our point of view
Our concern for the environment influences day-to-day operations and decision-making at Multitest. Our goal is to reduce our carbon footprint as much as possible.
Our actions
In order to preserve the environment, we have adopted greener and more responsible practices—such as full LED office lighting, sorting waste for recycling and composting, providing an on-site charging station for 20 % of employee vehicles, and more!
Social commitment
Our point of view
At Multitest, we firmly believe that a company should be involved in the community. We welcome our team members’ initiatives within the community.
Our actions
Preparing Christmas baskets, organizing blood drives, and our grand spring cleanup are just some of the annual events that are important to us.